Request return / withdrawal

Fast electronic procedure pursuant to Art. 54-bis of the Consumer Code

Welcome to our simplified withdrawal procedure. You can request the return of one or more items within 14 calendar days of receiving your order.

Before proceeding, please verify that:

  • The disposable security seal present on the items is intact, not cut or broken.
  • The garments and shoes have not been worn, washed, or altered and feature all original labels and boxes.
  • Return shipping costs are borne by the customer during sales, promotions, or for items in the Promotions section.

Enter the requested data in the fields below to start the procedure:

Order tracking / Guest

If you placed your order as a guest or without an account, enter your order details below.